Author: sadmin


8 Ways to Strengthen Customer Experience Through Better CRM

Customers are the lifeblood of every business, and it is important to ensure excellent customer experience to succeed among competitors and stand out from the crowd. Good customer service increases customer satisfaction, leads to positive word-of-mouth referrals, improves the brand image, builds customer trust, increases profitability, and enables fast-paced business growth. This is where CRM comes into play!

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Identify and Overcome the Most Important ERP Implementation Risks

With the emergence of technology, you would have heard of the term ERP for sure! Enterprise Resource Planning, abbreviated as ERP, is a type of software used by organizations to manage and streamline their business processes, including accounting, human resources, inventory, and supply chain management. ERP solutions provide an automated system for integrating and managing operations of the business from various aspects resulting in improving efficiency, minimizing costs, and enabling organizations to stand out amongst their peers.

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ERP – A Smarter Way to Handle Recession

Bank of America CEO, Brian Moynihan states the Bank is planning to operate in a recessionary environment in 2023 (CNBC,2023). Bloomberg’s monthly survey also predicts the United States working towards a recession, with declining GDP and the soaring rate of inflation drastically reducing the spending power of consumers and businesses in the U.S. Bloomberg also anticipates unemployment to reach 4.9% by the first quarter of 2024, which itself is not a welcoming sign. On average, investments are projected to decline by 3% and industrial production is expected to deteriorate by 0.7% in 2023. Read More


The Tobacco POS Buyers’ Guide

No matter where you are in your purchasing journey, it doesn’t hurt to have some advice along the way. If you’re in search of a point of sale (POS) system for your tobacco store, you’re in luck!

Whether POS Nation is the best choice for your small business or not, our team has put together a buyers’ guide to help you make important decisions about your point of sale solution.

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Cloud-Based ERP and Tobacco Industry

Tobacco businesses have hundreds of systems on the process map, but ones that are using legacy systems can find that up to 80% of those systems aren’t integrated and can’t communicate with each other. Why does that matter? Well, consider the common situation in which your business databases hold all your customer information and your product data resides in your ERP system. If those two data silos can’t talk to each other, the fundamental act of fulfilling a customer order becomes an extra process requiring added, and otherwise unnecessary, steps.

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Circular Economy & ERP

Since the 1990s, one of the themes has been the issue of recycling, and out of the awareness generated by that has emerged the concept of “the circular economy”. The core message of the circular economy is ‘take, make, reuse’, which is in contrast to the traditional (linear) approach of ‘take, make, dispose’

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SaaS ERP vs Traditional ERP

If you’re running a small- to midsize business (SMB) in today’s marketplace, you probably know what ERP solutions are, but you may think they’re too big, expensive, or inflexible for your needs. They’re not.

ERP is short for “enterprise resource planning,” but ERP solutions aren’t just for enterprise-sized businesses. Businesses of any size, in any industry, can implement ERP solutions to increase efficiency and profitability.

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